When BD Bioscience (a company leader in the areas of life sciences and biopharmaceutical production) wanted to ensure reliable 24/7 operation of its freezers and refrigerators so that its valuable research and assets are protected, Hotsource ESD SMS SysCenter was selected and implemented. The system monitors all the site freezers and refrigerators so that when abnormal conditions occur, pre-configured SMS alert messages will be sent to designated recipients.